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PAYMENTS, PROMOTIONS & GIFTCARDS

IF I PUT AN ITEM INTO MY SHOPPING CART, WILL THIS MEANTHAT I HAVE RESERVED IT?

No, items in your shopping cart are not reserved. They are reserved as soon as you place an order and finalize the payment. If you want to keep a list of your preferred products, use the wish list but keep in mind that the products on your wish list are not reserved either.

I PLACED AN ORDER SUCCESSFULLY, BUT I DIDN’T RECEIVE A CONFIRMATION E-MAIL YET. WHAT SHOULD I DO?

After finalizing your payment, you will receive a confirmation e-mail stating your order number and a summary of your order details. In case you didn't receive this e-mail within 2 hours, please contact us to ensure order validity.